MacroCare™ Program


Radio Frequency Company views the sale of its Macrowave Systems as an opportunity to partner with our customers to ensure the maximum return on investment is achieved with each Macrowave System installation. Our experience has proved that comprehensive preventive maintenance and periodic refresher training for operators and maintenance personnel are critical to achieving this goal.

The principals of radio frequency heating and drying offer many advantages over conventional technologies. The unique design of the RFC Macrowave System has led to improvements in production processes in terms of product quality and throughput. In order to maximize these gains it is important to keep your Macrowave System in top form. By partnering with our customers to implement comprehensive Preventative Maintenance and Technical Training Programs, RFC can minimize our customers’ maintenance and repair costs, while increasing system uptime, to achieve the goal of maximizing the return on our customers’ investment in their RFC Macrowave Systems.


  • Semi-annual preventative maintenance and training for the 1st year
  • Scheduled maintenance and training every 2000 operating hours beyond the 1st year
  • Documenting of process operating parameters and machine set-points
  • Report of findings and recommendations
  • Control Software Upgrades
  • Complimentary telephone based troubleshooting


The three year program includes bi-annual preventative maintenance and training during the first year and every 2,000 operating hours thereafter. During each visit, an RFC Field Technician will provide the following services:

  1. A general inspection of each Macrowave™ System will be performed.
    • Critical generator components will be inspected and cleaned as required to optimize performance.
    • The generator cooling system will be inspected and cleaned as required to optimize performance.
    • Air-cooled systems will be inspected for proper flow and any flow restrictions will be removed.
    • Water-cooled systems will be flushed, inspected for restrictions and recharged with distilled water.
    • Inspection of RF choke coils in the generator section and inspection of inductor and arc suppression coils in the applicator section.
    • The conveyor belt drive, tensioning and tracking components will be inspected and adjusted as needed to optimize performance.
  2. Safety devices, such as E-stops, redundant lock-out features, safety switches, visual and audible alarms, etc., will be inspected for proper operation.
  3. The RFC technician will ensure that the appropriate process operating parameters and machine set-points are documented and displayed to ensure consistent performance between operators.
  4. A near-field RF energy safety survey will be performed to determine that the system is in compliance with OSHA standards for RF emissions.
  5. With approval of the customer’s on-site authorized representative, any components found to be defective will be replaced from customer spare parts inventory, or repaired, if feasible.
  6. The RFC technician will review the operating and maintenance manual with customer appointed operators and maintenance personnel and will provide training for operation, troubleshooting, preventative maintenance and safety related work practices as requested by the on-site authorized customer representative.
  7. The RFC technician will review the spare parts inventory with the on-site authorized representative and will submit recommendations on stocking levels for recommended spare parts.
  8. A report of findings and recommendations will be submitted to the customer-designated contact after the completion of the Planned Maintenance visit.